Heel pain

Heel Pain & Plantar Fasciitis

That sharp, stabbing pain under the heel on your first steps in the morning is one of the most common reasons people see a podiatrist. In most cases it is plantar fasciitis, and in most cases it settles with conservative care.

What Plantar Fasciitis Actually Is

The plantar fascia is a thick band of tissue running along the sole of your foot from the heel bone to the toes. It works rather like a bowstring under your arch, absorbing load every time you take a step. Plantar fasciitis is irritation, inflammation and microscopic tearing where that band attaches to the heel.

The reason it hurts most first thing in the morning is that the fascia shortens overnight while you sleep. Those first few steps stretch it abruptly, which is why the pain is often described as sharp or stabbing, then eases as you get moving.

Signs and symptoms

  • Sharp, stabbing pain under the heel, worst with the first steps in the morning or after sitting
  • Pain that eases with gentle movement but returns after long standing or activity
  • Tenderness on the underside or inner edge of the heel
  • Stiffness or aching in the heel after exercise rather than during it

What tends to bring it on

Plantar fasciitis is usually an overload problem rather than a single injury. Common contributors include:

  • Tight calf muscles and a tight Achilles tendon, which increase load through the fascia
  • A sudden increase in activity, or long hours standing on hard surfaces
  • Unsupportive or worn-out footwear
  • Flat feet or high arches that change how the foot loads
  • Weight gain, or being on your feet all day for work

Heel pain is not always the fascia

Several other conditions cause pain in the same area, and they need different treatment. Achilles tendinopathy, a heel bursitis, a calcaneal stress fracture, nerve entrapment and in children a growth-plate irritation (Sever's disease) can all present as heel pain. This is the main reason a hands-on assessment matters more than a self-diagnosis.

How We Assess It

Our podiatrists confirm the diagnosis clinically rather than assuming it. A first appointment usually involves:

  • Discussing when the pain started, what makes it worse and how it behaves through the day
  • A hands-on examination to locate exactly which structure is tender
  • Testing calf and ankle flexibility, which is one of the most consistent contributors
  • Gait analysis to see how your foot actually loads when you walk
  • A look at your footwear and the surfaces you spend most of your day on

Imaging is used only when it will change the plan — for example if a stress fracture needs to be ruled out. Most heel pain does not need a scan to be diagnosed.

Treatment Options

Treatment is aimed at settling the irritated tissue and then removing whatever overloaded it, so the problem does not simply return. Depending on what the assessment finds, care may include:

  • A structured calf and plantar fascia stretching and loading program
  • Footwear changes, and strapping or padding to offload the heel in the short term
  • Custom orthotics to change how the foot loads, made in our on-site lab
  • Shockwave therapy for stubborn cases that have not settled with conservative care
  • Activity modification and a graded return to running or standing work

Recovery time varies a great deal between people, and depends heavily on how long the problem has been present before treatment starts. Long-standing heel pain generally takes longer to settle than recent heel pain, which is the main argument for having it looked at early rather than waiting for it to resolve on its own.

When to Get It Looked At

It is worth booking an assessment if:

  • Heel pain has lasted more than two weeks, or keeps coming back
  • It is changing how you walk, or stopping you exercising or working comfortably
  • There is swelling, numbness, pins and needles, or pain that wakes you at night
  • You have diabetes or reduced circulation — foot problems need earlier attention
  • The pain followed a specific injury rather than building up gradually

Common Questions

Can a podiatrist help heel pain?

Yes. Heel pain is one of the most common presentations in podiatry. A podiatrist can identify which structure is causing the pain, address the contributing factors such as calf tightness or footwear, and provide treatment including orthotic therapy and shockwave where appropriate.

Do I need a referral to see a podiatrist for heel pain?

No referral is needed to book with us. A GP referral may be required if you intend to claim through Medicare or DVA, so it is worth checking which funding pathway applies to you before your appointment.

How long does plantar fasciitis take to settle?

It varies considerably between people. Recent heel pain generally responds faster than pain that has been present for months, and the timeframe depends on the contributing factors found at assessment. We will give you a realistic expectation once we have examined you rather than a fixed figure beforehand.

Are orthotics always needed for heel pain?

No. Orthotics are one option among several and are recommended when the assessment shows that how your foot loads is contributing to the problem. Many people improve with a loading program, footwear changes and activity modification alone.

Should I stop exercising?

Usually not completely. Total rest tends to deconditioning without fixing the cause. More often we adjust what you do, how much and on what surface, then build activity back up as symptoms allow.

This page is general information about a common foot condition and is not a diagnosis. If your pain is severe, worsening, or follows an injury, please seek assessment. Last reviewed September 2026 by the podiatry team at The Foot and Ankle Specialists.

Get Your Heel Pain Assessed

Our clinic is at 68 Warwick Road, Ipswich, with free on-site parking. No referral is needed to book.